Returns & Exchanges
We want you to love your purchase. If you're not completely satisfied, we're here to help with returns and exchanges.
Return Policy
30-Day Return Window
You have 30 days from the date of delivery to initiate a return or exchange.
What can be returned:
- • Items in original, unworn condition
- • Items with original tags attached
- • Items in original packaging
- • Non-personalized items
What cannot be returned:
- • Custom or personalized items
- • Items worn or used
- • Items without original tags
- • Sale items (final sale)
Return Process
Submit Return Request
Fill out the return form with your order details
Receive Return Label
We'll email you a prepaid return shipping label
Package & Ship
Securely package the item and use our return label
Processing
We'll process your return within 3-5 business days
Refunds & Processing
Refund Timeline
Refunds are processed within 3-5 business days after we receive your return. It may take 5-10 business days for the refund to appear on your statement.
Refund Method
Refunds will be issued to the original payment method. For exchanges, we'll send the new item once we receive your return.
Return Request Form
Start your return process by providing your order information below.
Return FAQ
How much does return shipping cost?
We provide prepaid return labels for all returns. You don't pay for return shipping.
Can I return a custom item?
Custom and personalized items cannot be returned unless they arrive damaged or defective.
How long do refunds take?
Refunds are processed within 3-5 business days and may take 5-10 days to appear on your statement.
Can I exchange for a different size?
Yes! Select "Exchange - Different Size" when filling out the return form.
What if my item arrived damaged?
Contact us immediately with photos. We'll arrange a replacement or full refund at no cost to you.
Can I return sale items?
Sale items marked as "final sale" cannot be returned. Regular sale items follow our standard return policy.