Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2024

Overview

At Chikas Arsenal, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Quick Summary: We only collect information necessary to provide our services, we never sell your data, and we use industry-standard security measures to protect your information.

Information We Collect

Personal Information You Provide

  • Contact Information: Name, email address, phone number
  • Billing Information: Billing address, payment method details
  • Shipping Information: Delivery address, shipping preferences
  • Account Information: Username, password, account preferences
  • Communication: Messages you send us, feedback, reviews

Information Automatically Collected

  • Usage Data: Pages visited, time spent, click patterns
  • Device Information: Browser type, operating system, IP address
  • Cookies: Session data, preferences, analytics information
  • Location Data: General geographic location (city/state level)

How We Use Your Information

Order Processing

  • • Process and fulfill your orders
  • • Send order confirmations and updates
  • • Arrange shipping and delivery
  • • Handle returns and exchanges

Customer Service

  • • Respond to your inquiries
  • • Provide customer support
  • • Send important account updates
  • • Resolve disputes and issues

Website Improvement

  • • Analyze website usage patterns
  • • Improve user experience
  • • Develop new features
  • • Fix bugs and technical issues

Marketing (Optional)

  • • Send newsletters and updates
  • • Share new product announcements
  • • Provide special offers
  • • Send personalized recommendations

Note: You can opt out of marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

Service Providers

We work with trusted third-party services for payment processing, shipping, and website analytics. These providers are bound by strict confidentiality agreements.

Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

Business Transfer

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

  • • SSL encryption for data transmission
  • • Secure servers and databases
  • • Regular security updates
  • • Access controls and authentication

Operational Safeguards

  • • Limited access to personal data
  • • Employee training on privacy
  • • Regular security audits
  • • Incident response procedures

Your Rights

You have the following rights regarding your personal information:

Access & Portability

Request a copy of the personal information we have about you.

Correction

Update or correct any inaccurate personal information.

Deletion

Request deletion of your personal information (subject to legal obligations).

Opt-Out

Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us atprivacy@chikasarsenal.shop

Questions About This Policy?

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: privacy@chikasarsenal.shop

Mail: Chikas Arsenal, Corona, CA

Phone: Available upon request

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting a notice on our website or sending you an email.